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How can I always appear as online?

Your Crisp chatbox can show the support to be either online or offline (away). This lets your users know whether they can get a quick reply, given you are online.

If, however, you would like to disable the online/offline automatic schedule, based on hours and days you can configure, Crisp provides a way to always appear as online.

hide tooltip
You can disable the online/offline automatic schedule in Availability schedule

Here's how to proceed:

  • Login to:
  • Go to the availability schedule settings: click on the settings button in sidebar
  • Toggle the "Available on schedule" option to ON
  • Remove all schedule hours in the schedule settings
  • Enable all schedule days in the schedule settings
  • Save the availability schedule settings
Valerian Saliou
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