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How to disable the chatbox average response time?

response time
This is the average response time

Here is the procedure to disable the average response time on your chatbox

disable response time
Disable: Show activity metrics on the chatbox

Here's how to proceed:

  • Login to: https://app.crisp.chat/
  • Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
  • Select Chatbox & Email settings
  • Go to chatbox behavior
  • Disable: Show activity metrics on the chatbox
  • It's auto-saved
Baptiste Jamin
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