Automated campaigns are used to send emails to your users based on pre-defined event trigger filters. Write an email, schedule on which filter condition it should run for a given user, and activate it.
This guide explains you how automated campaigns work and how to use them.
Automated campaigns are pre-defined emails, that are sent on a per-user basis, based on given user events.
user:unsubscribe — via the Crisp chatbox. Then, create an Automated Campaign that will trigger based on this event to send the coupon code to the churning user.
Automated Campaigns can be used to automate your workflow and contact your users on some custom event from your website, service or app. There's no limit on how many automated campaigns you can run at the same time, and how many users can receive automated emails. The only requirement is that your app runs the Crisp chatbox when it needs to send a custom event.
user:login, but you only want to send the Automated Campaign message to those who didn't come back since 1 week. Thus, you can specify a filter on user last active date and set it to greater than
(7 days * 24 hours) = 168 hours.
Now, push the user event corresponding to your campaign (here, we use
// (your code here...) $crisp.push(["set", "session:event", ["user:churn"]]);
Yes! Simply click on Deactivate to pause the Automated Campaign. You can enable it back at any time, by clicking on Activate.
Automated Campaigns are part of the Unlimited plan. They come with no limit on how many automated campaigns can be sent, as the plan name suggests.
Ask your own question.Ask Now