Triggers can be used to send automated events to the chatbox of your visitors & users. Triggers are activated upon events, and execute a given set of actions. You can configure as many Triggers as you with for the same website on Crisp.
This guide goes into explaining the general concepts of triggers, and how everything is linked together.
Triggers help you automate your marketing by triggering automated chatbox actions, based on events, on the screen of your visitors.
They can be used, for instance, to:
An action tells what to do on the visitor chatbox once a Trigger is executed.
The following actions are available:
An event tells when to execute a given Trigger, and thus, a given action.
The following events are available:
$crisp.push(["set", "session:event", ["your_event_text"]]))
$crisp.push(["set", "session:data", ["your_key", "your_value"]]))
The events can be combined. For instance, we can have the following combinations (other non-listed combinations are possible, of course):
It is possible to pause a specific Trigger by disabling it in the sidebar in the plugin options.
It will not remove the Trigger configuration; thus you can re-enable the Trigger anytime.
If a Trigger you created doesn't seem to work, consider the following:
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