Ask your own question.

Someone from our team or the Crisp community will answer publicly.

We will ask your email to let you know when an answer is published.

Thanks! We will let you know when an answer is published.

Tell us why you are not satisfied.

Tell us how we can improve, and what is missing.

We will answer if we need more details, and improve this help section.

Thanks! We will get back to you if we need more information.

I lost my password. How can I recover my account?

You can recover your password straight from the Crisp app. This article helps you recover your account and change your password.

1. Go to the Crisp app

First of all, go to the Crisp app password recovery page: https://app.crisp.chat/initiate/recover/

password recovery
Password recovery form

2. Check your emails

Once you submit the password recovery form, we'll send you an email with a temporary password.

Notice: if you don't receive the email, check your spam folder.

3. Set a new password

Use this temporary password to login to the app. Beware: the password is temporary and won't last long. Please go to https://app.crisp.chat/settings/account/ to set a new password.

That's all! You should have recovered your Crisp account now.

Valerian Saliou
Was this article helpful?YesNo
Thanks! 👍
Don’t find what you are looking for?

Ask your own question.

Ask Now