Changing the chatbox position doesn't affect how the chatbox service works.
Here's how to proceed:
Login to: https://app.crisp.chat/
Go to your website settings: click on the settings icon on the left sidebase, then click on "Websites" and select the target website in the list
Select Chatbox Appearance
Toggle "Reverse the position of the chatbox (show on the left)"
Published on: 03 / 11 / 2017