How can I include a document from Google Docs in a helpdesk article?
Embedding documents from Google Docs in a Crisp article is easy. This tutorial provides help how to include a Google Doc in an article.
To embed a Google Doc in a Crisp article, we first need to have an URL pointing to the PDF version of your document.
Your document URL should look like that:
Just change the end of the link from /edit to /export?format=pdf.
Now we have a link pointing to the PDF version of your document:
Then, you can use an iFrame that contains a link to this PDF:
For example:
You can then use this code in your Crisp helpdesk article
To embed a Google Doc in a Crisp article, we first need to have an URL pointing to the PDF version of your document.
Your document URL should look like that:
https://docs.google.com/document/d/1S8gJeCD_vDjbM2JKk8Ojkt-6Uj_fdn_NQPdzHeQnn0Y/editJust change the end of the link from /edit to /export?format=pdf.
Now we have a link pointing to the PDF version of your document:
https://docs.google.com/document/d/1S8gJeCD_vDjbM2JKk8Ojkt-6Uj_fdn_NQPdzHeQnn0Y/export?format=pdfThen, you can use an iFrame that contains a link to this PDF:
${frame}[PDF](https://docs.google.com/viewerng/viewer?url=http://A_LINK_TO_YOUR_PDF&embedded=true)For example:
${frame}[PDF](https://docs.google.com/viewerng/viewer?url=https://docs.google.com/document/d/1S8gJeCD_vDjbM2JKk8Ojkt-6Uj_fdn_NQPdzHeQnn0Y/export?format=pdf&embedded=true)You can then use this code in your Crisp helpdesk article
Example
Updated on: 11/03/2024
Thank you!