How can I protect my Knowledge Base using a password?

This article will help you to protect your Knowledge Base with a custom password.

To protect your Helpdesk and content behind a password, you'll have to enable the option in the Crisp Dashboard:

Settings > Knowledge Base Settings > Custom my Knowledge Base > Restrict Access to Knowledge Base

You may want to see what your user will see on your Knowledge Base

Password protected Helpdesk

Updated on: 28/02/2025

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