Articles on: Crisp Knowledge Base

How can I protect my Knowledge Base using a password?

This article will help you to protect your Knowledge Base with a custom password.

To protect your Helpdesk and content behind a password, you'll have to enable the option in the Crisp Dashboard:

Settings > Helpdesk > Custom my Helpdesk > Restrict Access to Knowledge Base



You may want to see what your user will see on your Knowledge Base

Password protected Helpdesk

Updated on: 17/02/2025

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