> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to apply a Discount code

*Learn how to apply a discount code to an eligible Crisp plan.*

Discount codes can be applied to eligible **Essentials** and **Plus** subscriptions from your Crisp billing settings. They are not available for the **Mini** plan.

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# ${color}[#0080dd](Apply the coupon)

Go to [**Crisp**](https://app.crisp.chat), then open **Settings → Billing → Plans & Subscriptions** for the workspace where you want to apply the discount.

__To apply the discount code:__
* Find the workspace subscription you want to update
* Click **Coupon**
* Enter the discount code
* Confirm the coupon before the next charge is processed

![Coupon button in Crisp billing settings](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2025-03-03-at-163832_4i1d4q.png =1000xauto)

|| The coupon can only be applied after upgrading to an eligible plan. No worries: you can still apply it before the first charge is processed, as charges are not immediate after upgrading.

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# ${color}[#0080dd](Check discount eligibility)

Discount codes are only available under specific conditions. If the **Coupon** button is missing, or if the code is rejected, check that the workspace is subscribed to an eligible plan and that the code has not already expired or been used in an incompatible way.

__A discount code usually requires:__
* An eligible **Essentials** or **Plus** subscription
* A valid code provided by Crisp
* A workspace that is not already using an incompatible rebate

If you are applying through a startup or non-profit program, read this guide first: [How to apply to startup program?](/en/article/how-to-apply-to-startup-program-lyfxt4/)
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