Learn where to start when you want to build a Crisp plugin or integration.

Crisp plugins let developers extend Crisp apps, connect Crisp with external platforms, and build private or public integrations for their own workflows or for the Crisp Marketplace.

What plugins can do

Plugins are useful when a standard Crisp feature or native integration does not cover your use case. They can connect your own platform to Crisp, add new operator tools, receive Crisp events, or expose custom configuration screens to workspace owners.

Common plugin use cases include:

• Sync customer data → enrich Crisp conversations with account, billing, or product information
• Automate support actions → react to events and update external systems
• Add operator tools → create widgets or actions inside the Crisp interface
• Distribute an integration → publish an app through the Crisp Marketplace

Where to start

Start with the Plugins quickstart on the Developer Hub. It explains how plugins work, how authentication is handled, and which building blocks are available.

If you plan to make the plugin public, also review the Marketplace submission process so you understand validation, privacy expectations, and production token requirements before you build.

Updated on: 03/05/2026