> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to change the Knowledge Base favicon

*Change the favicon shown in browser tabs for your Crisp Knowledge Base by updating your workspace icon.*

The Knowledge Base favicon uses the same icon as your Crisp workspace website icon. To change it, update the workspace icon from your workspace settings.

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# ${color}[#0080dd](Update the workspace icon)

Start from [**app.crisp.chat**](https://app.crisp.chat), then open **Settings → Workspace Settings → Workspace Information**.

__To change the Knowledge Base favicon:__
* Open **Workspace Information**
* Upload the new workspace icon or logo
* Save the workspace settings
* Refresh your Knowledge Base in the browser

![Crisp Knowledge Base favicon shown in a browser tab](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2025-02-28-at-115520_1qa52yk.png =1000xauto)

![Workspace logo settings used for the Knowledge Base favicon](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2025-02-28-at-115718_16gnrd8.png =1000xauto)

|| Browsers can cache favicons for a while. If the old icon still appears, refresh the page, clear the browser cache, or check from another browser.

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# ${color}[#0080dd](Frequently Asked Questions)

*Still have questions which were not covered in this article? Here is a collection of the most frequently asked questions on this topic.*

###### ${color}[#F08820](Can the Knowledge Base favicon be different from the workspace icon?)

**No, the Knowledge Base favicon follows the workspace icon.** Updating the workspace icon is the way to update the favicon used by your Knowledge Base.

###### ${color}[#F08820](Why do I still see the old favicon?)

**Your browser is probably showing a cached favicon.** Try a hard refresh, clear the browser cache, or open the Knowledge Base from another browser to confirm the new icon is live.