How can I change my Knowledge Base Favicon?

Your Knowledge Base Favicon can be seen in browser tabs, as the tiny icons with the logo of your website. It is possible to change it.

Your Crisp Knowledge Base Favicon is the same as your Crisp website icon. If you need to change the Knowledge Base Favicon, you need to change the icon (or logo) of your Crisp website.

Here's how to do it:

1. Go to your Crisp dashboard
2. Head over to Settings > Workspace Settings > Workspace Information
3. Now, simply upload the new icon to be used as Favicon and website logo
4. The workspace settings will be saved, and the Favicon will be updated on your Knowledge Base

Updated on: 28/02/2025