> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to delete a conversation

*Conversations are not deleted automatically in Crisp, but workspace members with the right permissions can remove them manually.*

Crisp keeps conversation history by default, which is why deletion is an explicit action. If you really need to remove a conversation, you can do it directly from the Inbox interface.

---

# ${color}[#0080dd](Delete a conversation from the list)

Open [Crisp](https://app.crisp.chat), then go to the conversation list in the Inbox.

#### ${color}[#445055](Two quick ways to delete)

__You can delete a conversation in either of these ways:__
* Slide the conversation to the left until the delete action appears
* Right-click the conversation to open its quick actions menu

![Delete a conversation by sliding it from the list](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/cleanshot-2026-01-29-at-162318_1acqtll.png =1000xauto)

![Open the quick actions menu on a conversation](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/cleanshot-2026-01-29-at-162423_ked83t.png =1000xauto)

![Confirm the conversation deletion in Crisp](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/cleanshot-2026-01-29-at-162514_wl7j9m.png =1000xauto)

---

# ${color}[#0080dd](Restrict deletion to owners only)

If you do not want regular members to remove conversations or contacts, owners can disable that permission.

Go to **Settings → Workspace Settings → Operators in the Team** and enable **Prevent non-owner operators to remove data (conversations & contacts)**.