By default, Crisp shows statistics on your support response time in the chatbox, before you reply to an user message.

This is the average response time

Here is the procedure to disable the average response time on your chatbox

Disable: Show activity metrics on the chatbox

Here's how to proceed:

Login to: https://app.crisp.chat/
Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
Select Chatbox & Email settings
Go to chatbox behavior
Disable: Show activity metrics on the chatbox
It's auto-saved
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