> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to display the homepage in the Crisp chatbox

*This article explains how to enable the Home section in the Crisp chatbox widget.*

The Home section gives visitors a clearer starting point when they open the widget. It can group key actions such as starting a conversation, searching your knowledge base, checking updates, or viewing your status information.

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# ${color}[#0080dd](What the Home section is)

The Home section is a dedicated entry screen inside the chatbox. Instead of sending visitors directly into a conversation, you can give them a small hub where they can choose what they need first.

![Example of the chatbox Home section](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/example-homepage-section_12n262i.jpg =1000xauto)

__The Home section can help visitors:__
* **Search for answers** → find knowledge base content before contacting your team
* **Start a conversation** → reach your support team from the same widget
* **Check updates** → access important announcements or status information when configured

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# ${color}[#0080dd](Enable the Home section)

The Home section is optional. You can enable it from the chatbox behavior settings and choose which section visitors see first.

__To enable the Home section:__
1. Go to [**Crisp**](https://app.crisp.chat)
2. Open **Settings → Chatbox Settings → Chatbox Behavior**
3. Enable **Show a home section in the chatbox**
4. Choose the default entrypoint for the widget, such as **Home**, **Chat**, or your knowledge base section
5. Let Crisp auto-save your changes

![Enable the Home section from chatbox behavior settings](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/homepage-section_17zmya8.jpg =1000xauto)

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# ${color}[#0080dd](When to use it)

The Home section is useful when you want the chatbox to do more than open a new conversation. It gives visitors a self-service starting point while keeping support one click away.

If your main goal is to collect messages as quickly as possible, you can keep the chat entrypoint as **Chat** instead.