Learn how to export contact data from Crisp and what to use when you need conversation exports.

Crisp can export your contact profiles as a CSV from the Contacts section. Conversation exports are handled differently: they are not available as a native CSV export from the Crisp app and must be done through the API or a third-party migration tool.

Export contact data as CSV

Contact exports are available from Crisp CRM, starting from the Essentials plan.

Run the contact export

Go to Crisp, then open Contacts → Actions → Export Contact Profiles.

Once you launch the export:

• Crisp prepares the CSV file for your workspace
• The export can take a few minutes, depending on your number of contacts
• You receive an email notification when the export is ready

Export conversation data

Conversation data cannot be exported as a native CSV from the Crisp dashboard at the moment.

To export conversations for another platform, use one of these options:

• Crisp API → best when your team can build or run a custom export
• Third-party migration tool → useful when you want an external tool, such as Briskport, to handle the export flow

If you are exporting a large conversation volume through the API and reach daily rate limits, your team can request a higher limit. The request will be reviewed by Crisp.

Limitations

Before planning an export, keep these limits in mind:

• Contact exports → limited to 200,000 contacts; contact Crisp if you need to export more
• Conversation exports → not available as a native CSV export from the Crisp app

Updated on: 03/05/2026