> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Find Your Crisp Website ID

*This article explains how to find and copy the unique Website ID connected to your Crisp workspace.*

Every Crisp workspace has its own Website ID. This technical identifier is used when installing the Crisp chatbox, configuring integrations, generating a direct chatbox link, or identifying a specific workspace.

|| Each Crisp workspace has a unique Website ID, even when several workspaces belong to the same account.
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# ${color}[#0080dd](Find your Crisp Website ID)

To find and copy your Website ID:

1. Open **Settings** from the Crisp sidebar.
2. Go to **Workspace Settings → Setup & Integrations**.
3. Find the **Website ID** field.
4. Click **Copy**.

![Copy the Website ID from Setup and Integrations](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/website-id_1fydlo6.png =1000xauto)

Your Website ID looks similar to this:

`e93e073a-1f69-4cbc-8934-f9e1611e65bb`

This is the identifier used in the JavaScript snippet that installs the Crisp chatbox and in other workspace-specific configurations.
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# ${color}[#0080dd](What the Website ID is used for)

You may need your Website ID to:

* **Install the Crisp chatbox** → connect the chat widget to the correct workspace
* **Generate a direct chatbox URL** → share or embed your chatbox without installing the JavaScript widget
* **Configure an integration** → connect supported platforms and custom implementations to Crisp
* **Contact Crisp support** → identify the exact workspace concerned by a technical or billing request

To generate and customize a direct URL for your chatbox, see [**How to embed a chat widget in any platform**](https://help.crisp.chat/en/article/how-to-embed-a-chat-widget-in-any-platform-174pche/).

| Your Website ID is different from the visible name of your workspace. Always copy it from **Settings → Workspace Settings → Setup & Integrations** to avoid using the wrong identifier.
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# ${color}[#0080dd](Frequently Asked Questions)

*Still have questions which were not covered in this article? Here is a collection of the most frequently asked questions on this topic.*

###### ${color}[#F08820](Is the Website ID the same as the workspace name?)

No. The workspace name is the visible name displayed inside Crisp, while the Website ID is a unique technical identifier.

###### ${color}[#F08820](Do different Crisp workspaces use the same Website ID?)

No. Every workspace has its own Website ID. Make sure you copy the ID from the workspace you want to install or configure.
