> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
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# How to hide the chatbox on mobile devices

*This article explains how to hide the Crisp chatbox on mobile devices.*

Hiding the chatbox on mobile can be useful when your mobile layout is very compact, or when you only want to offer live chat from desktop pages.

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# ${color}[#0080dd](Hide the chatbox on mobile)

The mobile visibility option is managed from the chatbox behavior settings.

__To hide the chatbox on mobile devices:__
1. Go to [**Crisp**](https://app.crisp.chat)
2. Open **Settings → Chatbox Settings → Chatbox Behavior**
3. Enable **Hide chatbox on mobile devices**
4. Let Crisp auto-save the change

![Hide the chatbox on mobile devices](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/cleanshot-2026-01-29-at-135526_17yex0n.png =1000xauto)

|| When this setting is enabled, the JavaScript SDK cannot force-display the chatbox on mobile. The workspace setting takes precedence.

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# ${color}[#0080dd](Alternative options)

If you only need to hide the chatbox on a few mobile pages, consider using [page restrictions](/en/article/how-to-hide-the-chatbox-on-some-pages-yzs8rk/) or handling visibility from your own website code with the [Crisp Web Chat SDK](/en/article/how-can-i-hide-and-show-the-chatbox-13l0f8e/).