How can I include custom code on my Crisp Knowledge Base?
Crisp allows you to add custom HTML code to your Helpdesk so that you can add third party scripts (Google Analytics, Mixpanel, etc) or to customize the look and layout of the Helpdesk. Adding custom code is simple.
Go to app.crisp.chat
Go to your Setting > Knowledge Base Settings > Customize your Knowledge Base
Edit Included custom HTML code
Note: When adding custom code, remember to wrap the code with the appropriate tags. For example: styles should be wrapped in <style> tags and scripts should be wrapped in <script> tags
Also feel free to check out this guide for examples of commonly requested customizations
Adding custom code
Go to app.crisp.chat
Go to your Setting > Knowledge Base Settings > Customize your Knowledge Base
Edit Included custom HTML code
Note: When adding custom code, remember to wrap the code with the appropriate tags. For example: styles should be wrapped in <style> tags and scripts should be wrapped in <script> tags
Also feel free to check out this guide for examples of commonly requested customizations
Updated on: 28/02/2025
Thank you!