> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to install the Crisp live chat software on Joomla?

*This article explains how to add Crisp Live Chat to a Joomla website.*

The Crisp Joomla extension lets you install the chatbox from your Joomla administrator panel and link it to your Crisp workspace without manually editing your website code.

||| The Joomla extension is an older integration. Before using it in production, check the current compatibility details on the [Joomla Extension Directory](https://extensions.joomla.org/extension/crisp-livechat/), especially if your site uses a recent Joomla major version.

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# ${color}[#0080dd](Install the Crisp Joomla extension)

Download the extension from the Joomla Extension Directory, then upload it from your Joomla administrator panel.

__To install Crisp on Joomla:__
1. Log in to your Joomla administrator dashboard.
2. Go to **Extensions → Manage → Install**.
3. Download the [Crisp Livechat extension](https://extensions.joomla.org/extension/crisp-livechat/).
4. Use **Upload Package File**.
5. Select the `crisp.zip` file.
6. Go to **Components → Crisp**.
7. Click **Link with Crisp**.
8. Follow the instructions to connect your Crisp workspace.
9. Open your website and check that the chatbox appears.

![Installing the Crisp Joomla extension](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2025-02-24-at-111102_1ogj4hb.png =1000xauto)

![Linking Crisp from Joomla](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2025-02-24-at-111119_lvltch.png =1000xauto)

![Crisp installed on Joomla](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2025-02-24-at-111129_15j3z4u.png =1000xauto)

|| If the extension is not compatible with your Joomla version, use the standard [HTML installation guide](/en/article/how-do-i-add-a-live-chat-to-my-website-10wcj3l/) and paste the Crisp script in your template instead.