> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to invite other agents to my Crisp workspace

*Invite teammates to your workspace so they can access the Inbox and start collaborating with you.*

If you want other people on your team to answer conversations, they first need to be invited to the workspace. You can do this directly from the workspace settings by entering their email address and choosing the appropriate role.

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# ${color}[#0080dd](Invite a teammate)

Go to [Crisp](https://app.crisp.chat), then open **Settings → Workspace Settings → Operators and Teams**.

#### ${color}[#445055](Invitation steps)

1. Click **Invite Operator**.
2. Enter your teammate's email address.
3. Choose the right role, such as **Member** or **Owner**.
4. Send the invitation.

![Invite a teammate from the Operators and Teams settings](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/cleanshot-2024-10-29-at-165708_s6xdn0.png =1000xauto)

Once they accept the invitation, they can start using the workspace according to the permissions of their role.

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# ${color}[#0080dd](Choose the right role)

Picking the right role matters, especially in shared support environments.

__As a general rule:__
* Use **Member** for teammates who need to handle conversations day to day
* Use **Owner** only for people who should manage workspace settings, billing, or critical configuration

If you later need to remove someone from the workspace, see [How can I remove an agent from my workspace?](https://help.crisp.chat/en/article/how-can-i-remove-an-agent-from-my-workspace-1vzn8ug/)