How can I open a Knowledge Base article in an iFrame?

Using Crisp, it's possible to embed an article in your own website using an Iframe.

Here's how to proceed:

Retrieve an Knowledge Base article Link.
Append /reader/compact/ (compact mode, ie. without article title) or /reader/full/ (full mode, ie. with article title) after the URL
So it becomes for instance https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/reader/full/
Then, embed your knowledge base article in an Iframe on your website.

Updated on: 03/03/2025

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