> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to temporary hide the chatbox with the vacation mode

*This article explains how to temporarily hide the Crisp chatbox from your website.*

Vacation mode is useful when your team needs to pause live chat for a short period, such as holidays, maintenance, or temporary staffing changes. Once enabled, the chatbox is hidden everywhere it is installed until you turn the option off again.

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# ${color}[#0080dd](Enable vacation mode)

Vacation mode hides the chatbox across your website in one click.

__To temporarily hide the chatbox:__
1. Go to [**Crisp**](https://app.crisp.chat)
2. Open **Settings → Chatbox Settings → Chatbox Restrictions**
3. Enable **Place support in vacation mode (hide chatbox)**
4. Let Crisp auto-save the change

![Enable vacation mode from chatbox restrictions](https://storage.crisp.chat/users/helpdesk/website/-/8/7/a/e/87ae2703583ac800/cleanshot-2026-01-29-at-140004_1518cz8.png =1000xauto)

||| Remember to disable **Place support in vacation mode (hide chatbox)** when your team is ready to receive new conversations again.

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# ${color}[#0080dd](Need to hide it only on some pages?)

Vacation mode hides the chatbox everywhere. If you only need to hide it on a few URLs, use [blocked pages](/en/article/how-to-hide-the-chatbox-on-some-pages-yzs8rk/) instead.

For frontend-specific rules, you can also use the [Crisp Web Chat SDK guide for hiding and showing the chatbox](/en/article/how-can-i-hide-and-show-the-chatbox-13l0f8e/).