> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.crisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to upgrade my Crisp plan

*Upgrade your Crisp plan when your workspace needs more features, higher limits, or additional capacity.*

Each Crisp workspace has its own subscription. You can change its plan directly from the billing settings.

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# ${color}[#0080dd](Upgrade your Crisp plan)

Go to [**Crisp**](https://app.crisp.chat), then open **Settings → Billing → Plans & Subscriptions**.

#### ${color}[#445055](Choose the workspace to upgrade)

Under **Manage all workspace plans**, find the workspace you want to upgrade and check its current plan.

![Upgrade a Crisp plan from the billing settings](https://storage.crisp.chat/users/helpdesk/website/-/5/8/7/5/587541e9f7ae5800/crisp-upgrade-plan-billing-set_birc34.png =1000xauto)

Click **Change Plan** next to the workspace.

||| Make sure you select the correct workspace before changing your subscription. Crisp plans are managed separately for each workspace.

#### ${color}[#445055](Choose your new plan)

The plan selector lets you review the available plans and the main features included with each one.

Click **Compare Crisp Plans** to open the complete feature comparison.

![Compare Crisp plans before upgrading a subscription](https://storage.crisp.chat/users/helpdesk/website/-/5/8/7/5/587541e9f7ae5800/crisp-compare-plans-upgrade-su_yaquv6.png =1000xauto)

Choose the plan you want, then follow the confirmation steps shown in Crisp to complete the upgrade.

#### ${color}[#445055](If you do not have a payment method)

A valid payment method is required to subscribe to a paid plan.

If your workspace does not have one, follow [How to add and link a payment method](https://help.crisp.chat/en/article/how-to-add-and-link-a-payment-method-zki1ue/), then return to **Settings → Billing → Plans & Subscriptions**.

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# ${color}[#0080dd](Choose the right Crisp plan)

If you are not sure which plan fits your needs, use the dedicated Getting Started guides to understand what each plan is designed for.

__Explore each Crisp plan:__
* [**Free plan**](https://help.crisp.chat/en/article/getting-started-with-the-free-plan-1rjhsh5/) → start with the core Crisp experience
* [**Mini plan**](https://help.crisp.chat/en/article/getting-started-with-the-mini-plan-1g3m98/) → add collaboration, email, and your first AI features
* [**Essentials plan**](https://help.crisp.chat/en/article/getting-started-with-the-essentials-plan-1t7ptn1/) → add omnichannel support, automation, Knowledge Base, Analytics, and routing
* [**Plus plan**](https://help.crisp.chat/en/article/getting-started-with-the-plus-plan-hlfbxy/) → scale with higher limits, deeper AI usage, and advanced support features

For an exact feature-by-feature comparison, see the [Crisp Pricing page](https://crisp.chat/en/pricing/).

| If you only need more capacity for a specific feature, check [How to increase my Limits & Quotas](https://help.crisp.chat/en/article/how-to-increase-my-limits-quotas-1tuarq7/) before changing your plan.

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# ${color}[#0080dd](Hugo AI Agent and additional AI usage)

Paid Crisp plans include a monthly amount of **Hugo AI credits**, with higher plans including more credits.

If your main reason for upgrading is additional Hugo usage, you can also enable **Pay-As-You-Go** to continue using Hugo after the credits included with your plan are consumed.

Go to **AI Agent → Agent → Billing** to review your included credits and AI usage.

To use additional credits, open **Pay As You Go** and configure the spending limit that fits your workspace.

|| Learn how included credits and additional AI usage work in [How does Hugo AI pricing and billing work?](https://help.crisp.chat/en/article/how-does-hugo-ai-pricing-and-billing-works-h78hkv/).

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# ${color}[#0080dd](Related articles)

__Useful companion articles:__
* [How to switch to a Yearly subscription billing](https://help.crisp.chat/en/article/how-to-switch-to-a-yearly-subscription-billing-hbwqet/) → change an eligible paid workspace from monthly to yearly billing
* [How to increase my Limits & Quotas](https://help.crisp.chat/en/article/how-to-increase-my-limits-quotas-1tuarq7/) → increase eligible limits when you need more capacity