Articles on: Crisp Chatbot

How to use chatbot to build a drip campaign?

Crisp Chatbot is the perfect tool to make the most out of the software because it gathers the most important features. Indeed, with the Chabot, you can combine live chat, events, segments and user data to enhance customers knowledge

In order to build a fully automated drip campaign, we will need to build a chatbot that will have to use events so that you can start to send emails based on user behavior.

1. Look for "Push Session Event"

2. Define your event name

3. Create your Campaign

/!\ It only works with Automated campaigns

4. Use the event you set at step 2

You're now all set and ready to go!

Updated on: 13/06/2022

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