Crisp uses a large outbound and inbound IP space. Some corporate offices or government agencies need to whitelist IP addresses their employees should be allowed to use. Here's a list that will help them whitelist Crisp (this only affects the operators using Crisp apps, not your actual website visitors).

We try to keep this list up-to-date on a best-effort basis. Our infrastructure changes a lot in time, so more IPs might be added in the future.

The location of the datacenter serving each IP is indicated with a country flag. Crisp tries to route users to the datacenter that's near them to reduce latency. When the US flag is indicated, the IP is usually anycast, which means there are multiple distributed datacenter serving it (via Cloudflare).

Inbound IPs

HTTP service IPs

Those services are used to load your Crisp Dashboard or access the Crisp API (and more).

CDN

IPv4 πŸ‡ΊπŸ‡Έ: 104.20.70.171
IPv4 πŸ‡ΊπŸ‡Έ: 104.20.69.171

IPv6 πŸ‡ΊπŸ‡Έ: 2400:cb00:2048:1::6814:46ab
IPv6 πŸ‡ΊπŸ‡Έ: 2400:cb00:2048:1::6814:45ab

Helpdesk

IPv4 πŸ‡³πŸ‡±: 174.138.104.124
IPv4 πŸ‡ΊπŸ‡Έ: 104.27.130.12
IPv4 πŸ‡ΊπŸ‡Έ: 104.27.131.12

IPv6 πŸ‡ΊπŸ‡Έ: 2400:cb00:2048:1::681b:820c
IPv6 πŸ‡ΊπŸ‡Έ: 2400:cb00:2048:1::681b:830c

Others

IPv4 πŸ‡³πŸ‡±: 178.62.224.146

IPv6 πŸ‡³πŸ‡±: 2a03:b0c0:2:d0::cb:e001

WebSocket service IPs

Those services are used by the Crisp chatbox and Crisp app to subscribe to realtime events and get notified of incoming messages, for instance.

IPv4 πŸ‡©πŸ‡ͺ: 207.154.213.220
IPv4 πŸ‡¬πŸ‡§: 138.68.148.108
IPv4 πŸ‡ΊπŸ‡Έ: 138.68.4.27
IPv4 πŸ‡ΈπŸ‡¬: 139.59.230.241

IPv6 πŸ‡©πŸ‡ͺ: 2a03:b0c0:3:d0::3978:b001
IPv6 πŸ‡¬πŸ‡§: 2a03:b0c0:1:a1::d98:2001
IPv6 πŸ‡ΊπŸ‡Έ: 2604:a880:2:d0::7a8:7001
IPv6 πŸ‡ΈπŸ‡¬: 2400:6180:0:d0::1fb8:2001

SMTP / Email service IPs

Those services are used to receive emails in your Crisp inbox.

IPv4 πŸ‡³πŸ‡±: 138.68.122.190

Outbound IPs

SMTP / Email service IPs

Those services are used to deliver emails to you and your users, from Crisp.

IPv4 πŸ‡³πŸ‡±: 128.199.44.154
IPv4 πŸ‡³πŸ‡±: 188.166.10.27
Was this article helpful?
Thank you!