Articles on: Crisp Chatbot

How can I use the Chatbot to build a drip campaign?

Crisp Chatbot is the perfect tool to make the most out of the software because it gathers the most important features. Indeed, with the Chabot, you can combine live chat, events, segments and user data to enhance customers knowledge

In order to build a fully automated drip campaign, we will need to create a chatbot that will have to use events so that you can start to send emails based on user behavior.

Video Guide: Automating customer journey with Crisp Campaigns and Chatbot

Let's see in action how we can combine the Bot plugin and the Campaign builder feature to easily trigger Campaigns from any scenario.

Look for "Push Event" in Action Blocks > Update User

Name your Event

Create your Automated Campaign

Use the Event you set during step 2

You're now all set and ready to go!

Updated on: 11/03/2024

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