The Crisp Helpdesk system is multilingual. You can add as many languages as you want, and write articles in each of those languages. Your users can switch between languages and you can point them to articles in their native language.
Building a multilingual knowledge base is easy and will improve your customers' experience.
Before your Helpdesk is available online, you need to add at least 1 language. Follow those steps:
Go to your Crisp Dashboard
Go to Helpdesk (in the sidebar)
You will be prompted to add a new language, confirm you want to do so
You are prompted the language you want to add, pick a language (you can add more later on)
Once the language is added, your Helpdesk will be available online under that language.
Building a multilingual knowledge base is easy and will improve your customers' experience.
Before your Helpdesk is available online, you need to add at least 1 language. Follow those steps:
Go to your Crisp Dashboard
Go to Helpdesk (in the sidebar)
You will be prompted to add a new language, confirm you want to do so
You are prompted the language you want to add, pick a language (you can add more later on)
Once the language is added, your Helpdesk will be available online under that language.
Published on: 08 / 08 / 2018