How to install a support chat SDK on React Native mobile apps?

This article points you to the official Crisp React Native SDK resources.

Crisp provides a React Native Chat SDK so you can add a Crisp support chat experience to iOS and Android apps built with React Native. The Developer Hub documentation contains the current installation requirements for Expo and bare React Native apps.

Watch the React Native SDK setup walkthrough

If you prefer a quick walkthrough, this video shows how to install the Crisp Support Chat SDK in a React Native app, from the main SDK setup to Website ID configuration and push notifications.

Official React Native SDK resources

Use these official resources to get started:

Developer Hub documentation → React Native Chat SDK
Website ID guide → Where to find my Website ID

Before you implement the SDK

The React Native SDK uses native modules, so the exact setup depends on whether your app uses Expo or a bare React Native project.

Before installing the SDK:

Check the current requirements → Expo, React Native, iOS, and Android minimum versions are listed in the Developer Hub
Copy your Website ID → the SDK must be configured with your Crisp workspace identifier
Plan push notifications if needed → push notifications require extra native and Crisp configuration

Expo Go is not suitable for SDKs that rely on native modules. Follow the Developer Hub instructions for development builds or bare React Native apps.

Updated on: 30/06/2026

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