Where to find my Website ID
Every workspace in Crisp has its own Website ID, which is used as a unique technical identifier.
You may be asked for the Website ID during support, billing, setup, or code-related tasks. It identifies the workspace precisely, which is why it is often safer to rely on it than on the visible workspace name.
Find the Website ID
To copy it from the Crisp app:
- Open Settings.
- Go to Settings → Workspace Settings → Setup & Integrations.
- Find the Website ID field.
- Click Copy.

That is the identifier used in the JavaScript snippet for the chat widget and in several support or billing workflows.
Updated on: 19/04/2026
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