How to share Analytics dashboards with your team
Share an Analytics Dashboard with your workspace so your team can view and edit the same reporting setup.
Analytics Dashboards are private by default. When you share a Dashboard, workspace operators with access to Analytics can open, view, and edit it.
Share a new Dashboard with your team
You can make a Dashboard available to your team directly when creating it.
Steps
- Open Crisp, then go to Analytics → Dashboards.
- Click Create new dashboard.
- Enter a name for your Dashboard.
- Check Share this dashboard.
- Click Create Dashboard.

Once created, the Dashboard appears in the Dashboard list for workspace operators who have access to Analytics. They can view and edit the shared Dashboard.
Share an existing Dashboard
You can also share a Dashboard that was initially created as private.
Steps
- Open Crisp, then go to Analytics → Dashboards.
- Hover the Dashboard you want to share.
- Click ⋯ (More).
- Select Edit.
- Check Share this dashboard.
- Click Save Dashboard.
The Dashboard is now shared with workspace operators who have access to Analytics.
Private and shared Dashboards
The sharing setting determines who can access a custom Dashboard.
- Private Dashboard → only you can view and edit the Dashboard
- Shared Dashboard → workspace operators with Analytics access can view and edit the Dashboard
You can change this setting at any time by opening ⋯ (More) → Edit from the Dashboard list.
Related articles
Useful companion articles:
- Getting started with the Crisp Analytics → understand Analytics reports, metrics, and Dashboards
- How to build custom dashboards in Crisp Analytics → create and configure your own Dashboard
- Dashboard Templates for Customer Support teams → start from ready-made Analytics Dashboards
- How to import & export Analytics dashboards → reuse a Dashboard in another workspace or from a file
Updated on: 24/09/2026
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