How can I delete a conversation?
Crisp is built as a reliable way to store all your past conversations. We never delete anything on your behalf. If, however, you would like to delete a conversation yourself, there's a way to do it.
Go to app.crisp.chat and login to your Crisp account. Then, click on a conversation in the left bar, and slide it to the left while holding the mouse click. You should see a white cross on a red color. Release the mouse click and the conversation should be removed.
![You can delete a conversation by sliding it to the left](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/capture-decran-2021-02-16-a-12_1044ov3.png)
![Confirm you want to delete this conversation](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/capture-decran-2021-02-16-a-12_1687rgn.png)
You can prevent non owner to delete conversation and contacts on their end. To enable this option just go to : Chatbox and Email > Inbox Settings
Go to app.crisp.chat and login to your Crisp account. Then, click on a conversation in the left bar, and slide it to the left while holding the mouse click. You should see a white cross on a red color. Release the mouse click and the conversation should be removed.
![You can delete a conversation by sliding it to the left](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/capture-decran-2021-02-16-a-12_1044ov3.png)
![Confirm you want to delete this conversation](https://storage.crisp.chat/users/helpdesk/website/87ae2703583ac800/capture-decran-2021-02-16-a-12_1687rgn.png)
You can prevent non owner to delete conversation and contacts on their end. To enable this option just go to : Chatbox and Email > Inbox Settings
Updated on: 13/06/2022
Thank you!