Restore browser notifications for Crisp when they were blocked or dismissed earlier.

If browser notifications do not appear in Crisp, the issue is often the permission previously set in your browser for https://app.crisp.chat. The fix is usually just to reopen that site permission and allow notifications again.

Google Chrome

Open https://app.crisp.chat in Chrome, click the site controls icon next to the URL, and check the notification permission for the page.

Make sure the setting is one of these:

• Ask
• Allow

Mozilla Firefox

Open https://app.crisp.chat in Firefox, click the site information area next to the URL, and review the page permissions.

Make sure Send Notifications is not blocked.

Safari

In Safari, open Safari → Preferences, then go to the Websites tab and review the notification permission for app.crisp.chat.

Make sure it is set to Allow.

If notifications still do not appear

If the browser permission now looks correct, double-check your account notification settings inside Crisp as well.

You can review them from Settings → Account → Notifications.

Updated on: 19/04/2026