Articles on: Billing & Pricing

How to apply a discount code?

Discount codes are available on some conditions. Here is the process to apply a discount code.


Discount codes are only available for the Essentials and Plus plans. You will not be able to apply a discount to a Mini plan.


Here is what you should to apply a discount code:

  • Connect to app.crisp.chat
  • Navigate to Settings > Billing > Plans & Subscriptions
  • Looking for the workspace on which you wish to apply the discount
  • Hit the "Coupon" button


Note that the coupon can only be applied after upgrading. No worries though — You will still be able to apply it before any charges are applied (these are not immediate after upgrading)

Updated on: 29/06/2025

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