You need to cancel your Crisp subscription? We are sorry to hear that. Here is the procedure.

Cancel my plan

This can be done simply by downgrading to the "Free" plan, which will cancel your current subscription effective immediately and prevent future charges.

• Login to https://app.crisp.chat
• Navigate to Settings > Billing > Plans & Subscriptions
• Hit the "Change Plan" button and downgrade to the "Free" plan.

Updated on: 03/03/2025