Embed a Crisp Knowledge Base article on your own website by using the article reader mode in an iFrame.

Crisp articles can be opened in a dedicated reader view that works well inside an iFrame. This is useful when you want to show a specific article inside your product, documentation, onboarding flow, or support page.

Choose the reader mode

Start with the public URL of the Knowledge Base article you want to embed, then append one of the reader paths below.

Available reader modes:

• Full reader → append /reader/full/ to keep the article title visible
• Compact reader → append /reader/compact/ to show the article content without the article title

For example, this article URL:

https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/

Can become:

https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/reader/full/

Embed the article on your website

Once you have the reader URL, place it inside an iFrame on your website.

<iframe
  src="https://help.crisp.chat/en/article/how-to-add-the-crisp-chatbox-code-to-my-website-10wcj3l/reader/full/"
  width="100%"
  height="600"
  style="border: 0;"
></iframe>

Frequently Asked Questions

Still have questions which were not covered in this article? Here is a collection of the most frequently asked questions on this topic.

Should I use full or compact reader mode?

Use full mode when the article title should be visible, and compact mode when your page already provides context. Compact mode is usually better for embedded help panels, while full mode is clearer for larger documentation pages.

Can I embed any Knowledge Base article?

Yes, as long as the article is publicly accessible to the visitor. Private, restricted, or password-protected content may not appear unless the visitor can access it.

Updated on: 03/05/2026