Articles on: Crisp Inbox

Where can I find my Website ID?

At Crisp, each account has a unique identifier that helps to identify each inbox. The WebsiteID is important for a wide range of things. Here is what it is and where to find it.

Each inbox has a unique identifier that is called the WebsiteID

Everytime you create a new inbox, it has a new WebsiteID attributed. It is the unique identifier that is placed inside the javascript snippet that we give you for every new inbox.

How to find the WebsiteID?

Your websiteID will be requested in many situations. Even though we may already have it, it's a security question for us. For example, when creating an invoice, we need to attach the invoice to a Website ID so we know what account has to be invoiced.

The WebsiteID is available inside your account settings.

Example of a WebsiteID and where to find it

To access it, follow the following steps:
Click on "Settings"
Click on "Website Settings"
Select the inbox for which you want to grab the WebsiteID and click "Settings"
Click on "Setup Instructions"
Here you are!

Updated on: 11/03/2024

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