Articles on: Crisp Inbox

Where can I find my Website ID?

At Crisp, each account has a unique identifier that helps to identify each inbox. The Website ID is important for a wide range of things. Here is what it is and where to find it.

Each inbox has a unique identifier that is called the Website ID

Everytime you create a new workspace, it has a new Website ID attributed. It is the unique identifier that is placed inside the javascript snippet that we give you for every new inbox.

How to find the Website ID?



Your website ID will be requested in many situations. Even though we may already have it, it's a security question for us. For example, when creating an invoice, we need to attach the invoice to a Website ID so we know what account has to be invoiced.

To access it, follow the following steps:
Click on Settings
Navigate to Settings > Workspace Settings > Setup Instructions
Click Copy next to your Website ID

Example of a Website ID and where to find it

Updated on: 30/10/2024

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