Before you read this, we remind you that Crisp has a Routing / Assigning feature that helps separate your support inbox into different departments, eg. sales, support. Read more about Routing here.
Crisp is built around the general concept of "websites", where member operators take incoming visitor chats. Nothing prevents you from adding multiple Crisp websites of the same domain (eg: multiple acme.com websites) to route chats to different support teams.
The way you can do it is the following:
Add a Crisp website per support team, and invite support operators to each website
Grab the WEBSITE_ID chatbox code for each website
Published on: 03 / 11 / 2017