Articles on: Customization

How to enable the Crispy Bird game

This article explains how to enable Crispy Bird, the waiting game shown in the Crisp chatbox.


Crispy Bird gives visitors something playful to do while they wait for a reply. It can make slower response moments feel a little lighter without changing how conversations are handled.



What Crispy Bird is


Crispy Bird is a small game that can be suggested to visitors when operators are slow to reply.


Crispy Bird game in the chatbox



Enable Crispy Bird


The game can be enabled from the chatbox behavior settings.


To enable the waiting game:

  1. Go to Crisp
  2. Open Settings → Chatbox Settings → Chatbox Behavior → Others
  3. Enable Suggest to play a wait game when operators are slow to reply
  4. Let Crisp auto-save the change


Enable Crispy Bird from chatbox behavior settings


Crispy Bird can also be played directly at https://game.crisp.chat.


Crispy Bird illustration


Updated on: 03/05/2026

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