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Customization
Adjust Crisp for your needs.
Changing the chatbox appearance
How can I change the chatbox color?
Crisp allows you to chose the color of your chatbox in a large set of predefined colors. Those colors match deliciously the overall look of the chatbox and allow you to adapt the chatbox to the design of your website. Changing the color of the chatbox does not affect how the live chat works. . Hiding this popup doesn't affect how visitors see you as online or away when they chat with you. Also, it does not hide the little green circle that is visible when you are online and the chatbox is minimized. . Crisp lets you design your own signature, that gets appended to all emails sent by your operators, to your users. Required plan for Email Signature The Email Signature feature is available from Crisp Unlimited. You need to make sure your website is subscribed to that plan so that y
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Nice-to-have chatbox features
How to remove "We run on Crisp" branded links?
By default, we show "We run on Crisp" links in the chatbox and in emails we send to/from your visitors. If, however, you'd like to hide those links and completely de-brand Crisp, we've got you covered!
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How to enable the video game?
Did you know that? You have two minutes to reply to a visitor, before leaving. Crisp solved it by making a video game for your visitors! CrispyBird in action How to enable Crispy Bird Login to: https://app.crisp.chat/ Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list Select Chatbox & Email setti
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How to prevent displaying chatbox average response time?
By default, Crisp shows statistics on your support response time in the live chat, before you reply to a user message. Below is an example of how it looks for the end user. Response time in the chat box header How to disable the average response time on your live chat? 
When your visitors chat with you and send you a message, they get to know when an operator from your team read it in a Crisp app. You may want to disable this Read indicator if you want to avoid telling the user when an operator read a message. Here's how to disable the chatbox read marker: Go to your Crisp dashboard In the sidebar, click on the Settings icon In the Settings, select Websites, and then pick your website In your Website, click on "C
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