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Customization
Adjust Crisp for your needs.
How can I change the chatbox color?
Crisp allows you to chose the color of your chatbox in a large set of predefined colors. Those colors match deliciously the overall look of the chatbox and allow you to adapt the chatbox to the design of your website. Changing the color of the chatbox does not affect how the live chat works. . Hiding this popup doesn't affect how visitors see you as online or away when they chat with you. Also, it does not hide the little green circle that is visible when you are online and the chatbox is minimized. 
When your visitors chat with you and send you a message, they get to know when an operator from your team read it in a Crisp app. You may want to disable this Read indicator if you want to avoid telling the user when an operator read a message. Here's how to disable the chatbox read marker: Go to your Crisp dashboard In the sidebar, click on the Settings icon In the Settings, select Websites, and then pick your website In your Website, click on "C
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How to append a custom signature in your emails?
Crisp teams who migrated from an email-based customer-support workflow may be used to appending signatures to the emails they send (eg. containing their brand name, their company logo and their job title). Crisp lets you design your own signature, that gets appended to all emails sent by your operators, to your users. Required plan for Email Signature The Email Signature feature is available from Crisp Unlimited. You need to make sure your website is subscribed to that plan so that y
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How to temporary hide the chat on my website
Crisp allows you to hide the Chat from your website by clicking on a button. It can be useful during vacations. It's why we called it the "Vacation Mode" Check the option place support in vacation Here's how to proceed: Login to: https://app.crisp.chat/ Go to your website settings: click on the Settings icon on the left sidebar, then click on "Websites" and select the target website in the lis
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How to hide the chat on specific countries
Crisp allows you to hide the chatbox on some coutries. You can hide the chat on some countries Here's how to proceed: Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list Select Chatbox & Email settings Go to chatbox restrictions Click on "Hide chatbox from countries" Y
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