Crisp allows to send rich text content messages using Markdown. Markdown is an easy-to-use syntax to format texts. You can use Markdown to insert bold text, titles, images and even YouTube videos.

Here is a cheatsheet to use Crisp Markdown features:

Format text

Bold text

To use bold text: **My Bold Text**

Italic text

To use italic text: *Italic Text*

Underlined text

To use underlined text: __Underlined Text__

Strikethrough text

To use strikethrough text: ~~Strikethrough text~~

Insert titles

Crisp allows to create big-text headers:

# This is a h1 header

## This is a h2 header

### This is a h3 header

#### This is a h4 header

##### This is a h5 header

###### This is a h6 header

Insert lists

Bullet-Lists

• Crisp allows to use lists
• List may be bullet-points

To use lists: * A point in your list

Numbered-Lists

1. Crisp allows to use lists
2. List may be numbered

To use a numbered list: 1. This is my first point

Insert code

Inline code (single line)

inline code

To use inline code: inline_code()

Block code (multiple lines)

code

To use block code: ```multiline code```

Insert tables

To use tables:

| Header 1 | Header 2 | Header 3 |
| -------- | -------- | -------- |
| Value    | Value    | Value    |
| Value    | Value    | Value    |
| Value    | Value    | Value    |

Insert quotes

Blockquotes are very handy in email to emulate reply text.
To use blockquotes: > Blockquotes

Insert links

[a link](https://acme.com)

Insert resources

Inline image

You may insert inline images using:

![an image label](https://image.acme.com/name.jpg)

Clickable image

You may insert clickable images using:

[![an image label](https://image.acme.com/name.jpg)](https://acme.com)

YouTube video

You may insert YouTube videos using:

${youtube}[Video label](XXXXXXX)

Where XXXXXXX is the Youtube video identifier. Eg. for https://www.youtube.com/watch?v=qgPN61LTzZM it would be qgPN61LTzZM.

Vimeo video

You may insert Vimeo videos using:

${vimeo}[Video label](XXXXXXX)

Where XXXXXXX is the Vimeo video identifier. Eg. for https://vimeo.com/261941485 it would be 261941485.

Dailymotion video

You may insert Dailymotion videos using:

${dailymotion}[Video label](XXXXXXX)

Where XXXXXXX is the Dailymotion video identifier. Eg. for https://www.dailymotion.com/video/x6g6xd1 it would be x6g6xd1.

Updated on: 30/06/2025