Articles on: Getting Started

Getting Started with the partnership program

Learn which Crisp partnership program fits your business and how to prepare a strong application.


Crisp offers two main partnership tracks: one for companies or individuals who want to promote Crisp to their audience, and another for businesses building technology integrations or deeper product relationships around the platform. The right choice depends less on company size than on the kind of value you want to create with Crisp.



Partnership programs at a glance


Both programs are designed to help partners grow with Crisp, but they do not serve the same type of relationship. Start by deciding whether you mainly want to recommend Crisp to an audience, or build a technical connection around Crisp.


Marketing Program


The Marketing Program is meant for partners who introduce Crisp to an audience, clients, or community. This can include agencies, consultants, freelancers, review websites, content creators, incubators, and businesses that actively recommend support or customer experience tools.


What marketing partners can usually access:

  • Discount or cashback model → a discount code with a free trial or an affiliate cashback model, depending on how you promote Crisp
  • Referent contact at Crisp → a clear contact point when you need help or coordination
  • Slack community access → a way to stay connected with other partners
  • Training and webinars → useful to enable your own team or your customers
  • Partner content → sales material, videos, and other assets for your audience
  • Partnership newsletter → updates, product news, and partner opportunities


This track is usually the best fit when your value comes from education, recommendation, consulting, content, or customer introduction.


Technology Program


The Technology Program is meant for companies building a technical relationship with Crisp. This can include SaaS companies, app vendors, marketplace partners, integration builders, or developers creating a product connection between Crisp and another system.


What technology partners can usually access:

  • Customer discount code → useful when your customers need to activate Crisp as part of the integration
  • Free trial support → helpful during launch or early onboarding
  • Referent contact at Crisp → a direct contact while building or rolling out the integration
  • Launch webinar support → useful when announcing the partnership publicly
  • Slack community access → a way to connect with the broader technology partner ecosystem
  • Partner content and API access → practical resources for launch, onboarding, and integration work
  • Marketplace visibility → important when discoverability is part of the partnership value


This track is usually the best fit when the value comes from connecting your product to Crisp rather than only promoting Crisp to an audience.



How to get started


The best first step is to review the public Crisp Partnerships page and decide which program matches the value you want to create. Applications are reviewed before approval, so prepare a concrete use case before getting in touch.


A simple application path is:

  • Read the partnership page → review the current positioning, benefits, and expectations
  • Choose the right track → marketing if you mainly recommend Crisp, technology if you are building around the product
  • Prepare your use case → explain your audience, promotion plan, integration idea, or rollout strategy
  • Apply or contact the team → start from the partnership page, use Crisp chat, or contact contact@crisp.chat


A clear application is easier to evaluate than a generic request. Explain what you want to do, who it helps, and why Crisp is a good fit.



What helps an application stand out


Applications are stronger when the partnership is concrete, useful, and realistic. Crisp does not only look at company size; the most important part is whether the partnership can create clear value for customers, readers, users, or both companies.


The strongest applications usually show:

  • A clear audience fit → who you reach, advise, or support, and why Crisp is relevant to them
  • A realistic promotion or integration plan → what you intend to publish, build, launch, or maintain
  • Proof of execution → examples of past content, customer work, marketplace work, or technical delivery
  • A long-term angle → how Crisp fits into an ongoing service, community, or product strategy
  • A useful customer outcome → what the end customer gains from the partnership


Not every company is eligible. Each application is reviewed before approval, and conditions may vary depending on the selected partnership track and current program terms.



Important notes


Partnership conditions can evolve, so the public partnership page should remain your source of truth before applying. In general, discounts or cashback models apply to new customers under the conditions defined by the program, and Crisp may expect public launch content, an article, an integration page, or another clear way to present the software and the partnership.


When in doubt, prepare the main details before contacting Crisp: your company, your audience, your use case, your preferred program, and the result you want to create together.


Updated on: 04/05/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!