Articles on: My Account

How can I always appear as online?

Your Crisp chatbox can show the support to be either online or offline (away). This lets your users know whether they can get a quick reply, given you are online.

If, however, you would like to disable the online/offline automatic schedule, based on hours and days you can configure, Crisp provides a way to always appear as online.

You can disable the online/offline automatic schedule in Availability schedule

Here's how to proceed:

Login to:
Go to your settings and click on "Availability"
Toggle the "Available on schedule" option to ON
Remove all schedule hours in the schedule settings
Enable all schedule days in the schedule settings
Save the availability schedule settings

Updated on: 13/06/2022

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