How to manage multiple workspaces under the same account

Learn how Crisp accounts can manage several workspaces without signing out or creating separate logins.

A Crisp account is personal and can be connected to multiple workspaces. This lets one person manage several brands, teams, or inboxes from the same login while keeping each workspace configuration and subscription separate.

How the Crisp account system works

At Crisp, accounts and workspaces are separate. Your account is the identity you use to log in, while a workspace is where conversations, settings, billing, teammates, and customer data live.

For example, the account john@doe.com can be attached to both acme.com and example.com. Each workspace can have its own teammates, settings, and subscription.

Crisp subscriptions are managed per workspace. If you need two premium workspaces, each workspace needs its own paid subscription.

Create a new workspace

You can create another workspace from the same Crisp account without logging out.

To create a new workspace:

Go to Crisp
Open the Workspace management menu from your workspace logo in the dashboard header
Select Create New Workspace
Follow the setup flow for the new workspace

Create a new Crisp workspace from the workspace management menu

New workspaces start on a free subscription by default. You can upgrade later from Settings → Billing Settings → Plans & Subscriptions.

Select a Crisp plan from billing settings

Invite agents to a workspace

Each workspace has its own agent list. Inviting someone to one workspace does not automatically give them access to your other workspaces.

To add teammates, open Settings → Workspace Settings → Operators and Teams, then invite them with their email address and choose the right role.

Useful team setup articles:

How to invite other agents to my Crisp workspace → invite teammates and choose their role
How can I change agent roles (owner or member)? → review Owner and Member permissions

Switch between workspaces

When your account belongs to several workspaces, use the workspace switcher to move between them.

To switch workspace:

Open the Workspace management menu from your workspace logo
Select the workspace you want to access
Crisp will load the selected workspace dashboard

Switch between Crisp workspaces from the dashboard

Always check which workspace is currently selected before changing billing, deleting data, or editing workspace-wide settings.

Updated on: 03/05/2026

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