Articles on: My Account

I lost my password. How can I recover my account?

You can recover your password straight from the Crisp app. This article helps you recover your account and change your password.

1. Go to the Crisp app



First of all, go to the Crisp app password recovery page: https://app.crisp.chat/initiate/recover/

Password recovery form

2. Check your emails



Once you submit the password recovery form, we'll send you an email with a temporary password.

Notice: if you don't receive the email, check your spam folder.

3. Set a new password



Use this temporary password to login to the app. Beware: the password is temporary and won't last long. Please go to https://app.crisp.chat/settings/account/ to set a new password.

That's all! You should have recovered your Crisp account now.

Updated on: 13/06/2022

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