Installing a live chat for your Shopware is very easy. Following this guide, this guide will tell you everything you need to know to help your online store skyrocket sales and customer service thanks to a chatbot or a chat widget.

This is a community plugin, not developed by the team at Crisp. We are not responsible for any problem it might cause.

If you want to know how to install Crisp Chat widget and chatbot on other platforms such as WordPress or Shopify, check out this article.

Install Crisp Extension for Shopware

Thanks to an amazing work from CodeGiganten, an agency partnering with Crisp for the Shopware Ecosystem, you can install Crisp Widget and Chatbot with no coding skills required.

To install the extension, click here: Website Chat and chatbot for Shopware

Tutorial to install a chat widget through Shopware

1. Go to your Shopware Dashboard



2. Hover to "Extension" then click on "My Extension"



Upload your .zip file or browse the Shopware Marketplace



Hit "Install" and Enable the extension, then click "Configure"



Add a WebsiteID and hit "Save"

➡️ Click here to see how to find your wID

Updated on: 11/03/2024