I lost my password. How can I recover my account?
You can recover your password directly from the Crisp app. This article helps you recover your account and change your password.
Go to the Password recovery page: https://app.crisp.chat/initiate/recover/
Check your emails. Once you submit the password recovery form, we'll send you an email with a temporary password.
Note: if you don't receive the email, check your spam folder. The password is temporary and won't last long.
Set a new password once you have logged in.
Use this temporary password to login to the app and head over to Settings > Account > Account Information
A section "Security" at the bottom contains a button to redefine a new password
That's all! You should have recovered your Crisp account now. If your issue persists, don't hesitate contacting us
Go to the Password recovery page: https://app.crisp.chat/initiate/recover/
Check your emails. Once you submit the password recovery form, we'll send you an email with a temporary password.
Note: if you don't receive the email, check your spam folder. The password is temporary and won't last long.
Set a new password once you have logged in.
Use this temporary password to login to the app and head over to Settings > Account > Account Information
A section "Security" at the bottom contains a button to redefine a new password
That's all! You should have recovered your Crisp account now. If your issue persists, don't hesitate contacting us
Updated on: 25/10/2024
Thank you!