How can I hide the "we are online" chatbox popup?
Crisp allows you to hide the "We are online" tooltip shown to visitors when your status is "online" and the chatbox is minimized (closed).
Hiding this popup doesn't affect how visitors see you as online or away when they chat with you. Also, it does not hide the little green circle that is visible when you are online and the chatbox is minimized.
Here is how to proceed:
Go to your Crisp dashboard
Head over to the Settings from the bottom-left icon
Navigate to Settings > Chatbox Settings > Chatbox Restrictions > Hide chatbox for countries
Click on the Add a blocked country button and select the countries to block
Hiding this popup doesn't affect how visitors see you as online or away when they chat with you. Also, it does not hide the little green circle that is visible when you are online and the chatbox is minimized.
Here is how to proceed:
Go to your Crisp dashboard
Head over to the Settings from the bottom-left icon
Navigate to Settings > Chatbox Settings > Chatbox Restrictions > Hide chatbox for countries
Click on the Add a blocked country button and select the countries to block
Updated on: 23/10/2024
Thank you!