How to hide the chatbox on some pages?

Crisp allows you to hide the chatbox on some pages.

Here is how to proceed:

Go to your Crisp dashboard
Head over to the Settings from the bottom-left icon
Navigate to Settings > Chatbox Settings > Chatbox Restrictions > Hide chatbox on pages
Click on the Add a blocked page button and select the countries to block

The chat will be disabled for those pages.

Disabling the chatbox on certain pages

Tip: If the domain you are using is www.example.com, please provide www.example.com as a URL. The Crisp match system is really strict. If you provide example.com and your website is in fact using www.example.com, it won't work

We've also made a short guide that will show you how to use that feature

Using wildcards

This feature is compatible with wildcards. It allows hiding pages following patterns

Here are a few examples:

Simple match

https://example.com/*/pricing will match all pages like

Double Wildcard

Using a double wildcard such as https://example.com/product/** , it will match all subdirectories such as

Updated on: 24/02/2025

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