Articles on: Customization

How to hide the chatbox on some pages?

Crisp allows you to hide the chatbox on some pages.

You can block the chatbox on some pages

We've made a short video that will show you how it works.

Here's how to proceed:

Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
Select Chatbox & Email settings
Go to chatbox restrictions
Click on "Add a blocked page"
Your chatbox will now be hidden on this page

The chat will be blocked for those pages.

Tip: If the domain you are using is, please provide as a URL. The Crisp match system is really strict. If you provide and your website is in fact using, it won't work

Using wildcards

This feature is compatible with wildcards. It allows hiding pages following patterns

Here are a few examples:

Simple match*/pricing will match all pages like

Double Wildcard

Using a double wildcard such as** , it will match all subdirectories such as

Updated on: 16/08/2022

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